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I have a phone extension on the same line as I want for ADSL, what
do I do?
If you have an extension line off the line you want to use for ADSL
you will need an ADSL filter to plug the phone into for each line
socket i.e. plug the first filter into the line socket and the main
phone into the filter, then plug the second filter into the second
line and the phone into this.
The ADSL/DSL light on my router won't come on, what do I do?
This can mean a line fault but is more likely that you have unplugged
the filter from the phone line socket or the lead from the router to
the filter by mistake- check these first. If they are connected OK
then power off the
router and then back on and see what happens. Sometimes routers will
recover after the line is reset by a power off and on of the router.
Failing this please call us on 01256 382720.
A workstation
cannot access the internet, what do I do?
Have you changed the settings in Internet Explorer recently? If you
have not then check that other machines (if any) that use the link can
access the internet over the ADSL link. If they can then you'll need
to look at the configuration on workstation that has the problem. If
its on a network check that you reach other network resources as it
could be a problem with this machines connection to the local network
rather than the internet connection itself.
More coming soon.....
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